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Oswego County Health Department Announces Potential COVID-19 Exposure at Mexico Credit Union

MEXICO – The Oswego County Health Department is investigating a confirmed case of COVID-19 at the Oswego County Federal Credit Union, 5828 Scenic Ave., Mexico. Customers who visited the credit union on the following dates and times may have been exposed to COVID-19:

  • Tuesday, Nov. 10 between 9 a.m. and 5 p.m.
  • Thursday, Nov. 12 and Friday, Nov. 13 between 8:30 a.m. and 5:30 p.m.

Oswego County Public Health Director Jiancheng Huang said anyone who visited the credit union during those time periods should monitor themselves for symptoms of COVID-19 for 14 days.

Symptoms of COVID-19 include fever, cough, shortness of breath or difficulty breathing, muscle pain, headache, sore throat, chills, repeated shaking with chills, gastrointestinal illness and new loss of taste or smell.

People experiencing COVID symptoms should call their health care provider from home. People should not go to emergency departments unless they are experiencing life-threatening symptoms.

For more information on COVID-19 testing, visit health.oswegocounty.com/covid-19 or call the Oswego County COVID-19 hotline at 315-349-3330 weekdays from 8:30 a.m. to 4 p.m.

“The credit union has taken every precaution possible to ensure the safety of our members,” said Oswego County Federal Credit Union CEO Bill Carhart. “We have provided hand sanitizer before approaching member solution representatives, installed Plexiglas shields at each teller line, masks are mandatory and teller stations are sanitized after each transaction.”

Oswego County officials said it is imperative for everyone to wear a face covering, practice social distancing and take personal responsibility for preventing the spread of the COVID-19 virus:

  • Stay home if you are sick and keep your children home if they are sick.
  • Wear a face mask or covering over your nose and mouth.
  • Avoid non-essential gatherings of all types.
  • Keep six feet from other people.
  • Wash hands often with soap and water for at least 20 seconds, especially before eating.
  • Cover your cough or sneeze with a tissue and then throw the tissue in the trash.
  • Avoid touching your eyes, nose and mouth
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid close contact with people who are sick.
  • Call your healthcare provider from home if you are experiencing symptoms such as a fever, cough or shortness of breath.
  • Do not go to the emergency department unless you are experiencing life-threatening conditions.
Additional questions can be directed to the Oswego County Health Department COVID-19 hotline at 315-349-3330 from 8:30 a.m. to 4 p.m. Monday through Friday. 


New York State provides online links to report violations of health and safety restrictions and requirements for businesses, gatherings and individuals. To file a complaint about a business, location or incident in your community, go to https://mylicense.custhelp.com/app/ask. To file a complaint against your employer or place of work, go to https://labor.ny.gov/workerprotection/laborstandards/coronavirus-complaints.shtm.

Under New York State Public Health Law, the Oswego County Health Department is the sole local public health authority regarding the COVID-19 pandemic response over all persons and entities within the County of Oswego. The Oswego County Health Department works closely with New York State Department of Health regarding COVID-19 monitoring, response and reporting.